Contact us
We welcome general comments and feedback on our site. For technical support questions please contact support@maxvault.com.
For general feedback, email feedback@maxvault.com.
United States
Address: 75 West Center, Provo, UT 84601
Email: support@maxvault.com
Tech Support: 1-800-487-2020
(Support available from Monday - Friday 7am to 10pm, Saturday - Sunday 8am to 8pm MST)
Australia
Address: Unit 2, 2 Eden Park Drive, North Ryde NSW 2113, Australia
Email: support@maxvault.com
Tech Support: 1300 687 546
(English speaking support available from Monday - Friday 8.30am - 2.00pm EST)
Austria
Email USA: support@maxvault.com
(please write in English only, if applicable please add your ID number to your inquiry)
Phone USA - toll free: 0800292564
(English speaking support available from Mon. - Fri. 15:00 - 06:00 CET, Sat. - Sun. 16:00 - 04:00 CET)
Email local: austriaweb@nuskin.com
(if applicable please add your ID number to your inquiry)
Phone local - toll free: 0800 29 18 07
Belgium
Email USA: support@maxvault.com
(please write in English only, if applicable please add your ID number to your inquiry)
Phone USA - toll free: 080076616
(English speaking support available from Mon. - Fri. 15:00 - 06:00 CET, Sat. - Sun. 16:00 - 04:00 CET)
Email local: belgiumweb@photomax.com
(if applicable please add your ID number to your inquiry)
Phone local - toll free: 0800 94 224
Canada
Email USA: support@maxvault.com
(please write in English only, if applicable please add your ID number to your inquiry)
Phone: 1800-487-2020
(Mon. - Fri. 7am - 10pm MST, Sat. - Sun. 8am - 8pm MST)
General Feedback: feedback@maxvault.com
Denmark
Email USA: support@maxvault.com
(please write in English only, if applicable please add your ID number to your inquiry)
Phone USA - toll free: 80881314
(English speaking support available from Mon. - Fri. 15:00 - 06:00 CET, Sat. - Sun. 16:00 - 04:00 CET)
Email local: denmark@photomax.com
(if applicable please add your ID number to your inquiry)
Phone local - toll free: 80 24 10 20
Finland
Email USA: support@maxvault.com
(please write in English only, if applicable please add your ID number to your inquiry)
Phone USA - toll free: 0800112687
(English speaking support available from Mon. - Fri. 15:00 - 06:00 CET, Sat. - Sun. 16:00 - 04:00 CET)
Email local: finland@photomax.com
(if applicable please add your ID number to your inquiry)
Phone local - toll free: 800 11 45 80
France
Email USA: support@maxvault.com
(please write in English only, if applicable please add your ID number to your inquiry)
Phone USA - toll free: 0800908321
(English speaking support available from Mon. - Fri. 15:00 - 06:00 CET, Sat. - Sun. 16:00 - 04:00 CET)
Email local: franceweb@photomax.com
(if applicable please add your ID number to your inquiry)
Phone local - toll free: 0800 90 33 21
Germany
Email USA: support@maxvault.com
(please write in English only, if applicable please add your ID number to your inquiry)
Phone USA - toll free: 0800 1015508
(English speaking support available from Mon. - Fri. 15:00 - 06:00 CET, Sat. - Sun. 16:00 - 04:00 CET)
Email local: germanyweb@photomax.com
(if applicable please add your ID number to your inquiry)
Phone local - toll free: 0800 068 7546
Gibraltar
Email USA: support@maxvault.com
(please write in English only, if applicable please add your ID number to your inquiry)
Phone USA - toll free: 08000323248
(English speaking support available from Mon. - Fri. 14:00 - 05:00 GMT, Sat. - Sun. 15:00 - 03:00 GMT)
Email local: uk@photomax.com
(if applicable please add your ID number to your inquiry)
Phone local - toll free: 800413672
Hungary
Email USA: support@maxvault.com
(please write in English only, if applicable please add your ID number to your inquiry)
Phone USA - toll free: 06-800-17719
(English speaking support available from Mon. - Fri. 15:00 - 06:00 CET, Sat. - Sun. 16:00 - 04:00 CET)
Iceland
Email USA: support@maxvault.com
(please write in English only, if applicable please add your ID number to your inquiry)
Phone USA - toll number: 001-801-345-1028
(English speaking support available from Mon. - Fri. 15:00 - 06:00 CET, Sat. - Sun. 16:00 - 04:00 CET)
Email local: iceland@photomax.com
(if applicable please add your ID number to your inquiry)
Phone local - toll free: 800 85 41
Ireland
Email USA: support@maxvault.com
(please write in English only, if applicable please add your ID number to your inquiry)
Phone USA - toll free: 1800690839
(English speaking support available from Mon. - Fri. 14:00 - 05:00 GMT, Sat. - Sun. 15:00 - 03:00 GMT)
Email local: uk@photomax.com
(if applicable please add your ID number to your inquiry)
Phone local - toll free: 1800553132
Italy
Email USA: support@maxvault.com
(please write in English only, if applicable please add your ID number to your inquiry)
Phone USA - toll free: 800786287
(English speaking support available from Mon. - Fri. 15:00 - 06:00 CET, Sat. - Sun. 16:00 - 04:00 CET)
Email local: italyweb@photomax.com
(if applicable please add your ID number to your inquiry)
Phone local - toll free: 0800.48.48.48.48
Luxembourg
Email USA: support@maxvault.com
(please write in English only, if applicable please add your ID number to your inquiry)
Phone USA - toll number: 800-27-352
(English speaking support available from Mon. - Fri. 15:00 - 06:00 CET, Sat. - Sun. 16:00 - 04:00 CET)
Email local: luxembourgweb@photomax.com
(if applicable please add your ID number to your inquiry)
Phone local - toll free: 80013684
New Zealand
Address: 99-107 Khyber Pass Road, Grafton, Auckland, New Zealand
Email: support@maxvault.com
Tech Support: 0800 687 546
(English speaking support available from Monday - Friday 9.30am - 4.00pm (NZ time))
Norway
Email USA: support@maxvault.com
(please write in English only, if applicable please add your ID number to your inquiry)
Phone USA - toll free: 80010868
(English speaking support available from Mon. - Fri. 15:00 - 06:00 CET, Sat. - Sun. 16:00 - 04:00 CET)
Email local: norway@photomax.com
(if applicable please add your ID number to your inquiry)
Phone local - toll free: 800 36 010
Portugal
Email USA: support@maxvault.com
(please write in English only, if applicable please add your ID number to your inquiry)
Phone USA - toll free: 8008 12712
(English speaking support available from Mon. - Fri. 14:00 - 05:00 GMT, Sat. - Sun. 15:00 - 03:00 GMT)
Email local: portugalweb@photomax.com
(if applicable please add your ID number to your inquiry)
Phone local - toll free: 00800.48.48.48.48
Spain
Email USA: support@maxvault.com
(please write in English only, if applicable please add your ID number to your inquiry)
Phone USA - toll free: 900981427
(English speaking support available from Mon. - Fri. 15:00 - 06:00 CET, Sat. - Sun. 16:00 - 04:00 CET)
Email local: spainweb@photomax.com
(if applicable please add your ID number to your inquiry)
Phone local - toll free: 0800.48.48.48.48
Sweden
Email USA: support@maxvault.com
(please write in English only, if applicable please add your ID number to your inquiry)
Phone USA - toll free: 020794696
(English speaking support available from Mon. - Fri. 15:00 - 06:00 CET, Sat. - Sun. 16:00 - 04:00 CET)
Email local: sweden@photomax.com
(if applicable please add your ID number to your inquiry)
Phone local - toll free: 02 07 96 557
The Netherlands
Email USA: support@maxvault.com
(please write in English only, if applicable please add your ID number to your inquiry)
Phone USA - toll free: 08000221808
(English speaking support available from Mon. - Fri. 15:00 - 06:00 CET, Sat. - Sun. 16:00 - 04:00 CET)
Email local: netherlandsweb@photomax.com
(if applicable please add your ID number to your inquiry)
Phone local - toll free: 0800 02 26 200
United Kingdom
Email USA: support@maxvault.com
(please write in English only, if applicable please add your ID number to your inquiry)
Phone USA - toll free: 08000323248
(English speaking support available from Mon. - Fri. 14:00 - 05:00 GMT, Sat. - Sun. 15:00 - 03:00 GMT)
Email local: uk@photomax.com
(if applicable please add your ID number to your inquiry)
Phone local - toll free: 800413672